Every resident deserves to feel heard
inTouch offers regular, personalised phone calls designed to support the emotional and cognitive health of older adults. These conversations help residents stay mentally active, feel more connected, and preserve the stories and routines that shape their sense of self.
How inTouch Supports
Care Facilities
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Morning Check-Ins
Early calls to check on outpatient well-being and help care teams plan and prioritize their day.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Meet Mary,
our AI Conversation partner
Available in 100+ countries in four languages
How inTouch works
inTouch helps you bring more presence and personalised care to every individual. It works through simple phone based services that support connection, routine and wellbeing.
We call at the right time
Each call is timed for when the person is most likely to feel calm, present and open, whether it’s a quick check-in, a gentle reminder or a moment of connection.
We tailor every call to the person’s needs
From structured wellbeing check-ins to meaningful conversation, every call is guided by personal preferences, care goals and cognitive ability.
We bring consistency and care into the day
Our calls offer routine, recognition and a steady voice. They help people feel supported, even between visits or care interactions.
We keep your team informed without extra work
You receive clear, structured updates so you can stay aware, prioritise more effectively and feel confident in the continuity of care.
Get a proposal tailored to your facility.
inTouch is designed to enhance your care without adding extra work for your team.
Fills the quiet hours with connection
Residents feel more engaged and valued during times when activities are fewer.
Eases staff workload
Provides an extra layer of attention and companionship without requiring more staff time.
Supports wellbeing
Regular, stimulating conversations encourage memory recall, verbal fluency, and emotional connection.
Maximises resources
Extends one-on-one engagement without the costs of additional staffing or complex scheduling.
26%
lower dementia risk with regular social contact
-20%
loneliness with regular phone-based engagement
9
min
average extra conversation time per resident each day with inTouch.
What Makes inTouch Special
Our Mission
Empowering families and care facilities to support healthy aging through the power of meaningful conversations.
"inTouch doesn't just connect people and keep seniors independent —it reconnects dignity, presence, and routine. At a time when loneliness is an epidemic, this service offers a profoundly human antidote that is powered by technology."
Dr. Antonin Hlavinka, Chief Innovation & Digitalization Officer at Olomouc Hospital.
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Get inTouch with us
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FAQs
Wondering how inTouch works? Below are the answers care facilities often ask us.
Does inTouch require additional technology or setup?
No. Calls are delivered through any phone line: landline or mobile and do not require apps, screens, or new equipment. It is designed to work within the existing routines of your care home.
How do the calls reduce stress or agitation?
By offering a steady voice, familiar structure, and emotional consistency, the calls help residents feel less alone and more oriented. This can be especially helpful during transitions, sundowning hours, or quiet moments in the day.
Are the calls interactive?
Yes, but there is no pressure to respond in a specific way. Some residents may speak freely, others may simply listen. The tone and content are adapted to meet the resident where they are that day, with presence, not expectation.
Which types of inTouch calls are most recommended in memory care?
Alzheimer Support Calls are ideal for residents with advanced memory loss or agitation. Conversation Calls work well with residents who enjoy engagement but benefit from structure. Reminders may be used for those with mild cognitive changes who still manage parts of their routine.
What makes these calls effective in memory care settings?
The calls follow a predictable rhythm, use familiar language, and are delivered in a steady, friendly tone. They don’t rely on memory or previous conversations but focus on creating a soothing moment in the present. This helps residents feel more secure and emotionally balanced.
Is inTouch a replacement for home visits or nursing care?
No. inTouch is a complementary support tool. It offers structure and presence between visits but does not replace clinical assessments, physical care, or professional supervision.
