Every resident deserves to feel heard
inTouch offers regular, personalised phone calls designed to support the emotional and cognitive health of older adults. These conversations help residents stay mentally active, feel more connected, and preserve the stories and routines that shape their sense of self.
How inTouch Supports
Care Facilities
Reminders
Tailored, secure calls with gentle reminders for hydration, medication, and daily routines.
Morning Check-Ins
Early calls to check on outpatient well-being and help care teams plan and prioritize their day.
Conversations
Proactive calls that offer companionship and meaningful conversation during quiet moments in the day.
Alzheimer's Calls
Specialized calls providing a steady voice for calm, orientation, and gentle reassurance.
Meet Mary,
our AI Companion
Available in 100+ countries in four languages
How inTouch works
inTouch helps you bring more presence and personalised care to every individual. It works through simple phone based services that support connection, routine and wellbeing.
We call at the right time
Each call is timed for when the person is most likely to feel calm, present and open, whether it’s a quick check-in, a gentle reminder or a moment of connection.
We tailor every call to the person’s needs
From structured wellbeing check-ins to meaningful conversation, every call is guided by personal preferences, care goals and cognitive ability.
We bring consistency and care into the day
Our calls offer routine, recognition and a steady voice. They help people feel supported, even between visits or care interactions.
We keep your team informed without extra work
You receive clear, structured updates so you can stay aware, prioritise more effectively and feel confident in the continuity of care.
inTouch is designed to enhance your care without adding extra work for your team.
Fills the quiet hours with connection
Residents feel more engaged and valued during times when activities are fewer.
Eases staff workload
Provides an extra layer of attention and companionship without requiring more staff time.
Supports wellbeing
Regular, stimulating conversations encourage memory recall, verbal fluency, and emotional connection.
Maximises resources
Extends one-on-one engagement without the costs of additional staffing or complex scheduling.
26%
lower dementia risk with regular social contact
-20%
loneliness with regular phone-based engagement
9
min
average extra conversation time per resident each day with inTouch.
What Makes inTouch Special
Our Mission
Empowering families and care facilities to support healthy aging through the power of meaningful conversations.
"inTouch doesn't just connect people and keep seniors independent —it reconnects dignity, presence, and routine. At a time when loneliness is an epidemic, this service offers a profoundly human antidote that is powered by technology."
Dr. Antonin Hlavinka, Chief Innovation & Digitalization Officer at Olomouc Hospital.
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Get inTouch with us
We'll be happy to address your request
FAQs
Wondering how inTouch works? Below are the answers care facilities often ask us.
What's the cost per patient for healthcare organizations?
InTouch offers institutional pricing significantly below the $29.90 consumer rate, with volume discounts for nursing homes, hospitals, and care organizations. Contact us at contact@intouch.family for a pricing proposal.
What's the ROI for nursing homes implementing InTouch?
Facilities report improved patient satisfaction, reduced behavioral incidents, and decreased staff burnout. Optionally, facilities can provide family insights through the app, building trust. Happier residents reduce employee turnover costs.
What type of care facilities is InTouch designed for?
InTouch serves forward-thinking care facilities ready to be at the forefront of innovation to support resident and patient well-being through cutting-edge technology solutions.
What staff training is required for implementation?
Minimal training needed - our healthcare liaison provides 30-minute orientation sessions. No technical skills required as patients simply answer their phones for AI conversations.
What profile of users will benefit the most from InTouch?
Seniors 75+ who have few family visits and miss talking, or seniors with high communication needs not met in the community, show greatest improvement from regular InTouch conversations.
